Five Star Followup was built by business owners, for business owners. We’ve founded, operated, and scaled multiple companies across different industries, and we’ve lived the same frustrations you have, delivering great work, delighting customers, and watching those moments quietly disappear without recognition. We built Five Star Followup to fix that. Not with gimmicks or pressure tactics, but with a simple, respectful system that helps great businesses get the credit they deserve. We believe reputation should reflect reality, and that hardworking operators should be rewarded for consistently doing things right.